SecretsofAyurveda.in (representing SOA – Secrets Of Ayurveda) is an ecommerce platform that has been developed as an online service to extend business functionalities over digital mediums. Like any other service/platform, in spite of our best efforts, the information on this website may become outdated/inappropriate/incomplete over time. The administrators/developer/shareholders/investors/publishers/editors/shop-managers will not be liable for direct, indirect, incidental or consequential damages in connection with or arising from the use of this platform or the products mentioned/sold on this platform.
SecretsofAyurveda.in is not intended to substitute for professional advice of any kind.   The information/text/media/forms/services found on SecretsofAyurveda.in (SOA – Secrets of Ayurveda), are provided “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.

What information do we collect?

We collect information from you when you subscribe to our newsletter, fill out a form or place an order with us.
When subscribing to our site, as appropriate, you may be asked to enter your: name, e-mail address or website URL (optional). You may, however, visit our site anonymously.
When placing an order we ask for information like first name, last name, address/addresses, phone number, email address, additional info (optional to user), etc.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What do we use your information for?

Any of the information we collect from you may be used in one (or more) of the following ways: To fulfil your orders: (your information helps us to properly function as an ecommerce business and better respond to your individual needs). To personalize your experience: (your information helps us to better respond to your individual needs). To improve our website: (we continually strive to improve our website offerings based on the information and feedback we receive from you). To improve customer service: (your information helps us to more effectively respond to your customer service requests and support needs). To send periodic emails: The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We also implement “https” using SSL (Secure Socket Layer) certificate to protect your data. The SSL security measure is efficient enough to even keep your card-details safe. (We, however, do not ask for any card/bank/payment detail anywhere, in any form/way on this site)

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain (insensitive) information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include third party links on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Article 5 of the GDPR (General Data Protection Regulation)

Article 5 of the GDPR requires that personal data shall be:
  1.  processed lawfully, fairly and in a transparent manner in relation to individuals;
  2.  collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
  3.  adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  4.  accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
  5.  kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organizational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
  6.  processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.”

The site SecretsofAyurveda.in is compliant with the new GDPR Laws for visitors from EU.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

Do we let third-parties, including ad networks or plug-ins, collect PII from children under 13? : No We adhere to the following COPPA tenants:

  • Parents can review, delete, manage or refuse with whom their child’s information is shared through contacting us directly.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions

To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

DISCLOSURE

Our website address (url) is: https://SecretsofAyurveda.in. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. We collect information about you during the checkout process on our store. While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them. Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected via offline mediums.

Your Consent

Please note that by using our site, you consent to our online privacy policy. If you do not consent to the policies published on our site, kindly refrain from using the site.

Changes to Privacy Policy

If we decide to change our privacy policy, we will make them on this page only. This privacy policy was last updated on December 6th, 2023.

Contacting Us

If there are any questions about this privacy policy you may contact us using the information below: Email: [email protected]